How to join the Neighbour family

To become a policyholder, you need the following:

  • Must be between the ages 16 – 120
  • Select the cover option that is applicable to your needs
  • Provide the relevant documents such as Identity document, birth certificates, Marriage certificates etc. to our service agents.

You can contact us by email on or call us on 011 578 5333 for a quotation.

Waiting & cooling off period

Our waiting period for natural death is six (6) months, which starts on the first day of the calendar month, in which the first premium was paid.

There is no waiting period applicable for deaths of an insured life as result of an accident.

A member may terminate the policy within 31 days, provided that no claims have been made against the policy.