Are you arranging a funeral? Here are the steps to follow for your claim:

  1. Report the death
  2. Submit the following compulsory documents we need to process your claim:
  • Certified copy of the death certificate
  • Certified ID document or passport
  • Notification of death form from The Department of home affairs (DHA 1663)
  • Proof of banking details
  • Neighbour claim form
  1. Submit the documents by email to or at our offices No. 7 Disa Road, Ext 8, Kempton Park, 1619

We know that families are often unable to commence with funeral arrangements without funds. We commit to pay all successfully processed claims within 48 hours of receiving the claim to your bank account.