Funeral Cover Options:

Our funeral cover plans are designed to provide financial assistance for funeral expenses, ensuring your loved ones are supported during a difficult time. Our services include:

Individual Plans

Affordable, flexible funeral cover designed to provide financial security and peace of mind.

Family Plans

Comprehensive coverage options for entire families, ensuring all loved ones are taken care of. 

Single Parent Family

Exclusive plans for organizations, churches, stokvels, and community groups, offering  support to members.

Adult Dependent Plans

Extend funeral coverage to include adult dependents under your policy for security.

Principal Member +5

Funeral cover for the principal member and up to 5 additional family members.

Principal Member +9

Funeral cover for the principal member and up to 9 additional family members.

Benefits of Joining:
  • Peace of Mind: Protection against unexpected funeral expenses, ensuring financial security for your loved ones.
  • Personalized Support: Dedicated team members available to guide you through every step of the process.
  • Affordable Premiums: Flexible and budget-friendly plans to suit individuals, families, and groups.
  • Community-Centered Approach: We work closely with municipalities, churches, and groups to provide trusted support.
  • Quick & Easy Claims Process: Hassle-free claims with fast turnaround times to support your family when it matters most.
  • Flexible Plan Adjustments: Upgrade or modify your coverage as your financial and family needs change.
  • Trusted Since 2017: Years of experience providing reliable funeral cover and compassionate service.
 
Our Process

Need to File a Claim?

Follow These Steps:

Step 1: Report the Death

Notify us as soon as possible to begin processing your claim

Step 2: Gather the Required Documents

Ensure you have the following certified copies:

  • Death certificate
  • ID document or passport of the deceased
  • Notification of Death form (DHA 1663) from the Department of Home Affairs
  • Proof of banking details
  • Completed Neighbour Funeral Group Scheme claim form

Step 3: Submit Your Claim

You can submit the required documents via:
📧 Email: claims@neighbourfuneral.com
🏢 Office: Shop F83, First Floor, Parkview Shopping Centre, Corner Garsfontein and Netcare Road, Moretela Park, 0181

Step 4: Claim Processing

Once we receive your documents, our team will review them for accuracy and completeness.

Step 5: Payout Within 48 Hours

We commit to processing and paying all successfully verified claims within 48 hours directly into your bank account.